Terms of service

Last updated: 14 October 2026

These terms govern the Tomo website and the Tomo mobile application on iOS and Android. How Tomo handles information is explained in the privacy policy.

By using Tomo you agree to these terms. If you do not agree, do not use the website or the app.

Who operates Tomo

Tomo is operated by Tomo Studio Ltd, a private company limited by shares and registered in England and Wales. Company number: 17435997. Registered office: 20 Wenlock Road, London, England, N1 7GU.

The service

Tomo is a shared camera for life's special moments. Examples are hangouts, celebrations, days out, weekends away, and trips. People create or join a tomo, record short portrait clips, and the clips from each day are put together into a video.

Tomo may change, pause, or stop features. Tomo does not promise uninterrupted service.

Age

You must be 13 or older to use Tomo. Tomo does not knowingly collect personal information from children under 13. If Tomo Studio Ltd learns that a child under 13 provided personal information, Tomo Studio Ltd will take reasonable steps to delete it.

Accounts

On iPhone you sign in with Apple. On Android you sign in with Google. You are responsible for activity on your account. You may delete your account in the app under You → Account → Delete Account, or by emailing support@gettomo.co. See the privacy policy for what deletion removes.

Tomo Pro and storage

Tomo has two plans:

• Free includes 1 GB of storage. All other features are free, except auto-save to your camera roll.
• Tomo Pro is a paid subscription. It includes 50 GB of storage and auto-save to your camera roll.

Your storage counts the clips in the tomos you create, including clips from the people you invite. Tomos you join do not use your storage.

You buy Tomo Pro through the App Store or Google Play. The store shows the price before you buy and takes the payment. Tomo Pro renews automatically at the end of each period until you cancel it in your App Store or Google Play account settings. When you cancel, Tomo Pro stays active until the end of the period you paid for. Deleting your Tomo account does not cancel Tomo Pro, so cancel it in the store first. The store handles refunds under its own policy. Nothing in these terms affects your legal rights as a consumer.

If Tomo Pro ends, you and the people in your tomos can still watch and save your videos for at least 12 months. While the clips in the tomos you created are above the free allowance, recording in those tomos may pause. After at least 12 months, and after Tomo Studio Ltd gives you notice, Tomo Studio Ltd may delete clips above the free allowance. If you subscribe again before then, no clips are deleted under this rule.

Tomo Studio Ltd may change plans, allowances, and prices. Tomo Studio Ltd will give you notice before a new price applies to your subscription, and the store may ask you to agree to it.

Your content

You own the clips, photos, names, and other content you add. Other members of a tomo you belong to can watch, save, and export shared videos that include your clips. Copies that someone saves or shares outside Tomo are outside Tomo Studio Ltd's control. You must have the right to record and share what you upload, including permission from people who appear in a clip where that is required.

You grant Tomo Studio Ltd a licence to host, store, play, sync, and recover uploads, and to handle safety, abuse, or legal requests. Tomo Studio Ltd does not browse private clips or videos. The service is not end-to-end encrypted, so cloud providers can process stored account information and content as needed to operate the service. Tomo Studio Ltd may access specific content when required to recover a broken upload, or to handle a safety, abuse, or legal request.

Acceptable use

Do not use Tomo to:

• Post sexual, pornographic, or sexually exploitative content.
• Post illegal, violent, hateful, harassing, or abusive content.
• Record or share someone without the rights or permission the situation requires.
• Impersonate others, spam, probe, or disrupt the service.

Tomo Studio Ltd may remove content, suspend accounts, or end access when these rules are broken or when required by law. Report abuse, illegal content, or other concerns to support@gettomo.co. In the app you can also use Report tomo in a tomo's settings, or Report clip from the clip menu while watching.

Liability

Tomo Studio Ltd provides Tomo with reasonable skill and care. If something goes wrong, contact support@gettomo.co and Tomo Studio Ltd will try to resolve it. You may have legal rights as a consumer that these terms cannot limit.

Tomo stores your clips and videos with care, but no storage service can promise that data is never lost. Keep your own copy of videos that matter to you, for example by saving your videos or auto-saving to your camera roll.

Tomo Studio Ltd is responsible for loss or damage that is a foreseeable result of its breach of these terms or its failure to use reasonable skill and care. Loss is foreseeable when it is obvious that it will happen, or when you and Tomo Studio Ltd both knew it might happen when you started to use Tomo. Tomo Studio Ltd is not responsible for loss that is not foreseeable, or for business losses, because Tomo is for personal use.

Nothing in these terms limits liability that English law does not allow to be limited, including death or personal injury caused by negligence, or fraud.

Law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where the law gives you a right to use courts in your home country.

Changes

Tomo Studio Ltd may update these terms. The current version stays at this URL with a revised last-updated date. If you keep using Tomo after a change, you accept the updated terms.

Contact

For questions, reports, or deletion requests, email support@gettomo.co.